Privacy & Cookie Policy
Last updated: September 23, 2026
Sarah Rosenberg (“I”, “me” or “my”) respects your privacy and is committed to handling your personal information with care and transparency.
This Privacy & Cookie Policy explains how I collect, use, store and disclose personal information when you visit this website, contact me, subscribe to communications, register for an offering, or engage my services.
Personal Information I Collect
Depending on how you interact with me, I may collect information including your:
name, email address, telephone number and contact details
enquiries and correspondence
appointment, registration and payment information
information you voluntarily provide through forms or communications
website usage information, such as IP address, browser, device and pages visited
health and other sensitive information where relevant to providing therapeutic services
Clinical information collected in the course of psychotherapy or other health services is treated with particular care and may also be governed by professional, ethical and health-record requirements.
How I Collect Your Information
I may collect information directly from you when you contact me, complete a form, make a booking, register for an offering, subscribe to communications or work with me. Where appropriate and permitted by law, information may also be received from third parties such as referring practitioners or other healthcare providers.
How Your Information Is Used
I may use your information to provide and administer my services; communicate with you; manage appointments, registrations and payments; respond to enquiries; maintain appropriate clinical and business records; improve the website and offerings; send communications you have chosen to receive; and comply with professional, ethical and legal obligations. I will only use or disclose health and other sensitive information in accordance with applicable privacy law and professional obligations.
How Your Information Is Stored and Protected
I take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Information may be stored through secure electronic systems, cloud-based service providers and, where applicable, physical records. No method of electronic storage or transmission is completely secure, but reasonable safeguards are used to protect the information held.
Third-Party Service Providers
I may use trusted third-party providers to support functions such as website hosting, appointment scheduling, email communications, payments, analytics and other business operations. These providers may process information on my behalf. Some may store or process information outside Australia.
Cookies & Website Analytics
This website may use cookies and similar technologies to help the site function, remember preferences and understand how visitors use the website. Cookies are small files stored on your device by a website. Depending on the website configuration, these may include essential cookies required for the website to function and analytics cookies that provide information about website traffic and usage.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.
I track website data through my website provider, Squarespace.
Email Communications
If you subscribe to receive emails, I may use the information you provide to send relevant news, resources and information about upcoming offerings and events. You can unsubscribe from marketing communications at any time using the unsubscribe link provided.
Accessing or Correcting Your Information
You may request access to personal information I hold about you or ask for inaccurate or outdated information to be corrected. Some exceptions may apply under relevant privacy and health-record laws.
To make a request, contact sarah@sarahrosenberg.com.au.
Privacy Complaints
If you have a concern about how your personal information has been handled, please contact me at sarah@sarahrosenberg.com.au. I will review your concern and respond within a reasonable timeframe. If you are not satisfied with the response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner or another applicable regulator.
Office of the Australian Information Commissioner
Changes to This Policy
I may update this Privacy & Cookie Policy from time to time to reflect changes to my services, technology, practices or legal obligations. The current version will be published on this website with its most recent update date.
Contact
Sarah Rosenberg
sarah@sarahrosenberg.com.au